Delivery

Delivery Policy

At Sri Talasila, we strive to deliver your orders safely and promptly.

Order Processing

  • Orders are typically processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping & Delivery

  • Delivery timelines may vary depending on your location and courier partner availability.
  • Estimated delivery time is generally 3–10 business days from dispatch.
  • Customers will receive order updates through email, SMS, or WhatsApp where applicable.

Delivery Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

Returns & Replacement Policy

Customer satisfaction is important to us.

Eligible Cases

Returns or replacements may be considered if:

  • The product received is damaged during transit.
  • An incorrect product has been delivered.
  • The product received is defective.

Return Request

  • Any issue must be reported within 48 hours of delivery.
  • Customers may be asked to provide photographs of the product and packaging for verification.

Non-Returnable Items

Due to the nature of our products, opened, used, or consumed items cannot be returned or exchanged unless received damaged or incorrect.

Refund Process

Once approved, refunds will be processed to the original payment method within 7–10 business days.

For assistance, please contact us through our Contact Us page.